Policy
BOOKING PROCESS & SESSION FEE PAYMENT TERMS: The NON-REFUNDABLE SESSION FEE is due at time of booking via credit card and is required to reserve the photography session on the agreed upon date and time. This fee is non-refundable even if the date and time is changed or in the event that the client cancels the contract. Acceptable finale payment is by credit card, Cashapp, Zelle or Cash. The session fee compensates your photographer for her time and talent and does not apply towards or include other products or services unless otherwise indicated. Prints, albums, digital files, art pieces and other custom products are available to invest in separately during an in-person reveal/order session. Session date and time is officially reserved when deposit is received.
PHOTOSHOOT SESSION: Client must come to the session with their hair and makeup already done, as well as their outfit put on. There is a public bathroom space which allows you to change and get ready prior to your session time if needed. Please note if this is not done this will cut into your session time and may not result in the best possible outcome. We also advise to come with your nails done, hair waxed/shaved and your skin lotion’d as this will not be retouched. If in any case a nail does come off Nat will edit it back on but Nat is not responsible for editing a full set. We always recommend to come as perfect as possible which will ensure the best possible outcome, do NOT rely on photoshop to work miracles, these miracles do cost a lot of time and money and you may be subjected to paying more. Nat does not allow extras on set unless approved before hand, please reach out via instagram or email for additional approvals. Running over your season time will cost an addition $100 per half hour which would cover the cost of both Nats time and the additional study rental. Extra time is approved at Nat’s discretion and may not be possible if she has another client or the studio is already booked by someone else
SESSION RESCHEDULING/CANCELLATION: If a client wishes to cancel or reschedule their portrait session it must be done via email and acknowledged by Nat 10 days prior to the session date as studios do not give back a refund for cancellations prior to 7-10 days. If client wishes to reschedule they will have 30 days from the original session date before session expires. In the event of an expired session or cancellation the client will not receive any type of refund or credit for future services with Nat.
ORDER SESSION GUIDELINES: Complimentary unedited photos are included approximately 48 hours post session date. During this time, client images will be revealed to them via google drive and they may choose the photos they would like edited within a weeks notice or else Nat will choose the photos edited for them. They must choose the agreed upon number of edits that comes with their package and must pay $30 extra for each additional photo they would like edited. This does not include pro edited photos that require additional images photoshopped into the photo. 50% of the order total will be due at the end of the session. If the client needs to reschedule or have the need for an additional edits this must be discussed 10 days prior to the photoshoot session and may result in additional charges at Nats discretion. Client images must be viewed within 1 weeks once images are either ready to be revealed. After which they will be archived for a period of 2 weeks and then permanently removed from the system. Retrieving archived images within 30 days of their initial deletion, which is the date the edited photos were given back will incur an addition $100 fee.
TRAVEL FEES: If your desired location is outside of NYC, this includes, upstate NY, Long Island, New Jersey and other states please request a custom quote as you may be responsible for Nats expenses including but not limited to mileage, parking, airline reservations, hotel reservations, local transportation and a per diem food stipend.
LOCATION ACCESS, FEES, PERMITS + HOUSE RULES: If client chooses to shoot at a location that charges for access or requires permits, they shall be responsible for all fees associated with shooting there, including but not limited to entrance fees and parking. Client shall also be responsible for organizing access to the location and any permits required for doing so. Nat is limited by the guidelines of the location. Client is responsible for negotiating deviations from the location’s house rules. It is to be noted that most restaurants do not allow flash photography and if they do they do charge a fee. This also goes for taking photos in front of an establishment. It is in your best interest to choose a location that is free to the public.
WEATHER LIMITATIONS FOR PORTRAIT SESSIONS: Nat prefers to shoot outdoors with natural light or an attached flash and reserves the right to reschedule a portrait session due to weather conditions including but not limited to rain, wind, snow, dust, extreme temperatures, etc.
LIMITATIONS ON LIGHT: Nat primarily uses natural light for outdoor daytime photoshoots. In the event that any part of the portrait session occurs at a time or in a location where there is an absence of natural light it is at the Nat’s discretion to use artificial light sources and the images will look different than the natural light images. Images shall not be subject to rejection on the basis of taste, esthetic criteria, or personal appearance.
LATE ARRIVAL: Clients must arrive to their photoshoot session at their scheduled start time. If client is late the session time will not be extended or rescheduled. Refunds or credits are not available for photoshoot sessions cut short or entirely missed due to a client’s late arrival. There is a late fee of $15 starting 15 minutes into your scheduled session and an additional $15 for every 15 minutes late. If you decide you would like to extend your session time it would be an additional $100 per half hour, this will cover the cost of both Nat’s time and the studio rental time.
EXCLUSIVE PHOTOGRAPHY RIGHTS: In order to provide the best service, no other photography (including videography) may take place during the photography session as this can interfere with lighting, create unnecessary distractions, shadows and even ruin a perfect image opportunity. Therefore, it is understood that upon contracting Nat as your photographer, that any and all other photographers and videographers, professional or otherwise, will not be allowed to neither interfere nor dictate photography during the contracted time. Prior to your season you may reach out to Nat via instagram or email to approve of anybody else being at the studio. Nat reserves all rights to the photos taken during the session and is allowed to use them in any way she sees fit.
ARTISTIC STYLE: Client acknowledges that Nat requires and retains discretion as to how its services shall be provided (e.g. choice of poses, lighting, lenses, etc.) Client is familiar with the photographer’s portfolio and is requesting services with knowledge of the photographer’s style, that their services are of a unique and artistic nature and is constantly evolving therefore images created may be different from images taken in the past.
IMAGE OUTCOME: Nat does not warrant that it will provide specific images and shall not be liable if key individuals fail to appear or cooperate during the portrait session. Nat will not re-edit your imagine if it is not to your particular standards and if you decide you would like the images redone there will be an additional charge of $40 per image.
PAYMENT TERMS OF PHOTOGRAPHY PRODUCTS: 50% of the entire balance of all photography products is due at the end of the session. Acceptable deposit payment is by credit card and acceptable finale payment is by credit card, Caashapp, Zelle or Cash unless approved by Nat. Pre-arranged payment plans are available upon request with terms set by Nat. In the event of a payment plan the production process will not occur and all photography products, including digital files, will not be released until 100% of the balance is paid in full. A minimum of a $50 fee or 50% of the total order will be added to the remaining balance total for every scheduled payment missed.
ALL SALES FINAL + CLIENT SATISFACTION: 50% of the total balance is due at the end of the order session. A valid credit card must be left on file for the remaining balance. Client authorizes Nat to charge the remaining balance once the order is complete and any shipping and handling fees that may incur. All photography products sold by Nat are custom and no refunds will be issued. If the client requests any changes during the production process there will be a fee equivalent to 50% of the total order. Changes cannot be made to a completed product. Client will need to re-purchase the product and will not receive any type of credit or refund.
ORDER PICK UP and SHIPPING: Clients will be notified by phone once their order is ready for pick up and the credit card on file will be charged the remaining balance. The client will have 2 weeks from the day of notification to schedule a pick up time at the design studio. After 2 weeks the order will be automatically shipped to the home address and the credit card on file will be charged for shipping plus a $25 handling fee. Shipping and handling fees are non refundable, based on current postal prices and non negotiable. BBP is not responsible for replacing any items that may be lost, stolen or damaged in the shipping process.
COPYRIGHT & IMAGE USE BY STUDIO: The photographs produced by Nat are protected by Federal Copyright Law (all rights reserved) and may not be reproduced in any manner without written consent of Nat. Nat owns all copyrights for any and all images produced in connection with this agreement, including the right to reproduce or publicly display such images, for any personal or commercial purpose, without compensation to client or notification before use. Nat also reserves the right to publicly display the names of client. As author of all images made hereunder and as provided by law, Nat shall retain the copyrights in perpetuity, regardless of possession or ownership, digital files, or any other format of reproduction. If there are any copyright violations by client without written consent of Nat the client will be charged at (15) times the published rates at the time of the violation as liquidated damages, since actual damages would be difficult to calculate. This provision is subject to the LIMITED REPRODUCTION AND PRINT RELEASE FOR PERSONAL USE and PRIVACY provisions.
PRIVACY REQUEST Nat has the right to use any images taken by them for use in their portfolio and promotional advertising (see copyright & image usage by studio for detail). Nat understands that some celebrities and clients wish to keep their images private. If privacy is requested, the client acknowledges and agrees that a privacy fee, whose sum is to be set at the discretion of Nat, will be added to the sitting fee to cover the monetary loss the artist may encounter for keeping the images private. Once paid, Nat agrees to not use the client’s images for any public use including their website portfolio and any online or print advertisement.
LIMITED REPRODUCTION AND PRINT RELEASE FOR PERSONAL USE: Nat grants a non-exclusive, non-transferable, perpetual personal-use license to download and copy the accompanying copyrighted digital images in their online gallery if purchased ("Media").
WHAT YOU MAY DO:
Display images on personal social sites, personal social media, and computers.
Make prints for personal use. When printing please note that the actual color and/or brightness for a photo depends on individual computer settings and BBP is not responsible for color outcome.
WHAT YOU MAY NOT DO:
Alter images in any way including cropping and photographic filters such as but not limited to Instagram and Facebook filters. This applies to any person altering the image including friends and family.Resell, re-license, sub-license, or redistribute without express written permission from Nat.
Use the Media in any way, whatsoever, in which you charge money, collect fees, or receive any form of remuneration, without express written permission from Nat.
Use the media in any advertising without express written permission from Nat.
Use the media in a pornographic, obscene, illegal, immoral, libelous, or defamatory manner.
Incorporate images into trademarks, logos, or service marks without express written permission from Nat.
CULLING + EDITING+ RAW IMAGES: Nat retains complete control over the culling and editing process. After the portrait session, each image is put through a careful selection process where photographer selects images that meet her high standards of quality. Images with eyes closed, unflattering poses, and duplicate images are removed permanently during the culling process. Nat does not guarantee a minimum number of images in client’s final image gallery. Under no circumstance will Nat release RAW image files. Selected images will be color corrected and edited for presentation. Nat retains complete control over which images are delivered in color and which images are delivered in black and white. During the retouching phase for images printed through the Nat, the Studio will retouch any mark that will not be present in two weeks (i.e., acne, bruises etc.) Any additional client requested edits, including but not limited to, removal of scars, tattoos or birthmarks, removal of persons or things, body shaping, head swaps, etc. may be subject to additional retouching fees at the photographer’s discretion.
ALBUM DESIGN: When an album is purchased the client may have the choice of size, style and cover material. Nat will retain complete control of the design. This includes but is not limited to selecting images, black and white vs. color, cropping and cover image. Client will not receive a book proof before printing. Albums are 100% guaranteed in quality and cannot be rejected because of layout, image selection and personal taste.
PRESS PRINTED PRODUCTS DESIGN FEE: When a press printed product is purchased Nat will design the layout and send a proof to the client. Any desired edits will be made at no additional charge for the first round of changes and client will receive another proof. There will be a $50 design fee if any additional edits or changes to card design are requested after the second proof and each time a new proof is made. We ask that our clients thoroughly and carefully look over proofs and check for any spelling errors, as they will be responsible for reprinting charges due to such mistakes.
PRINT PROOFING: Client will only be receiving a proof for their approval of press printed products and wall art arrangements that contain more than 1 image. Proofs will not be made available of single art prints, albums, enlargements etc.
PRODUCT AVAILABILITY AND PRICING: Nat or our outside vendors may revise or discontinue product options at any time without prior notice, and products may be come unavailable even after an order is placed. All prices are subject to change without notice.
PRODUCT VARIATIONS Many of the products offered are made with natural materials and contain imperfections that add to their unique beauty. Products may vary in surface texture due to the use of these natural occurring imperfections.
DIGITAL FILES and ARCHIVAL OF IMAGES: Single digital files are only available through purchase of an 11x14 or larger art print and full digital sets are available through purchase of product collections. Physical CDs or USB drives will not be given. Once purchased digital files will be available to view as an online gallery for 2 weeks after the session. This online gallery will be up for 14 days and it is the client’s sole responsibility to download the files and archive them properly. After 30 days files will be deleted from the online gallery and from Nat’s drive. Nat does not provide any type of digital file archival services and is in no way responsible for the loss or damage of files. In the event that a client needs the gallery to be reposted, and if available, the client will be responsible for a reposting fee determined by Nat.
GIFT CERTIFICATES/CREDITS: Credits and gift amounts can be applied to current product and service menu only, which is subject to change at any time. Credits and gift certificates expire six months from date of purchase.
LIMIT OF LIABILITY: Nag represents that reasonable care is taken with respect to capturing, developing, processing, storing and delivery of images. However, in the event that the studio fails to comply with the obligations of this contract, for any reason, including but not limited to events outside of the studio’s control or own negligence, the studio’s liability shall be limited to a refund of all payments made by client. The limit of liability for a partial loss of original images shall be a prorated amount of the exposures lost based on the percentage of total number of original images.
INDEMNIFICATION: To the fullest extent permitted by law, client agrees to defend, indemnify, and hold Nat harmless, including its trustees, officers, members, directors, employees, servants and agents, against loss, damages, claims, suits, liabilities, judgments, costs and expenses without limitation, all reasonable attorneys' fees and expenses that may accrue against the indemnified party, including its trustees, officers, members, directors, employees, servants and agents which is approximately caused by the negligence or willful misconduct or any breach of representation arising from conduct, management or performance of any activities by the client, their guests, agents and any vendors. In the event any such claim is made, and upon notice from Nat client will be responsible for reimbursing Nat for the cost of defending such an action or proceeding, using counsel satisfactory to Nat. This provision shall survive the termination of the client session contract.
IRREVOCABLE MODEL RELEASE: By signing any portrait contract with Nat’s client grants Nat their unlimited permission to license, use, reproduce and distribute images of client and/or their property, in any country, at any time, in any media, for any purpose. Such permissible use may include but is not limited to: commercial use, personal use, advertising, trade, exhibition, competition, promotion, marketing, stock photography, product packaging, video, print, publication or editorial work. Client understands and agrees that their images may be altered and modified to the point where they may even be unrecognizable. Images may be combined with other pictures, text or graphics. Names may be changed and used with images. Client will have no right to inspect or approve the final use of images or copy that may accompany it. Client agrees that they have absolutely no right to compensation for use of their images and warrant they will make no claim against Nat or her assigns for compensation relating to the use of images.
POLICIES PERTAINING TO WEDDINGS ONLY:
WEDDING PAYMENT TERMS: The wedding contract and a non- refundable commission fee (50% of total wedding collection) are due at the time of booking your event date. The commission fee is non-refundable even if the client changes the date and or time or in the event that the client cancels the contract. No dates will be reserved until both the commission fee and signed contract have been received by Nat. The remaining balance of the chosen collection owed to Nat is due 6 weeks prior to the wedding date. This remaining balance also includes any and all necessary expenses (specified on this contract) for example but not limited to travel, hotel charges etc. No photography will take place and no rights are granted until full payment is made.
FAILURE TO MAKE FINAL PAYMENT: Failure by client to make the final payment as scheduled 6 weeks prior to the wedding date as scheduled in the signed contract shall be deemed a material breach of contract. In the event of a material breach Nat may cancel the contract and be relieved from any further obligation of performance. Nat may charge a $100 per day late fee in addition to the final balance until the balance is paid in full. If the balance is not paid after 30 days, Nat may send the client account to collections. If a client wishes to cancel their wedding contract it must be done in writing and acknowledged by Nat 3 months prior to the wedding date as indicated in the signed wedding contract .The initial commission fee that was required to book the photography services of Nat is non-refundable. If the contract is cancelled less than 3 months out from the scheduled date client will forfeit all payments made to Nat in addition to the non-refundable commission fee. The entire remaining balance will be due in full at time of cancellation or sent to collections at the discretion of Nat.
SCHEDULING TIMELINES: Nat and client will collaborate all schedules and arrangements for services to be provided well in advance before wedding date. No alteration to coverage timeline will be made by client, wedding planner, DJ or other vendor without coordination with the photography team. Nat will work to meet all reasonable requests and expectations; however, circumstances may prevent certain images from being created. It is important that you understand that Nat does not warrant that it will provide specific images or poses. Finally, please realize that if you or your wedding party/guests/family arrive late, alter or interfere with the planned photography schedule or if scheduling is altered by another vendor or by unforeseen reasons, nat may not be able to make all of the images you might otherwise receive and if this occurs, Nat is relieved of any liability.
STUDIO BOOKING POLICIES:
You can cancel Booking until 10 days before the event start time and will receive a full refund.
No refund for cancelling booking less then 10 days before event.
You can move your booking only 10 days before event.
1. Rental time includes load-in, setup, prep and cleaning. For example if your session starts at 9 am and ends at 8 pm the space will be available starting at 9 am.
2. Rental time starts at the prescribed starting time and ends at the prescribed ending time, regardless if renter is late. We can not extend the time of your session for free.
3. Renter is to vacate the space 5 minutes prior to the ending time of the booking. We need 5 minutes to clean the space and prepare the equipment for the next client.
4. If the time of your booking is up, and you are still not finished with the photo shoot or prep your time will be extended to 30 minutes minimum. Please, vacate the space on time to avoid extra fees.
5. ATTENTION: If you start earlier/stay 5 min past the ending time of your booking without letting me know, your booking automatically extends for 30 min at rate x1.5 .YOU CAN EXTEND TIME OF YOUR BOOKING if there are no other booking after you. To take extra time for your booking, please, text me during your booking. In this case the rate will be the same as for your booking (x1)
6. No filming, photography, storage, makeup, changing clothes can take place OUTSIDE of the studio (hallways, staircases). Please, inform your crew on that matter.
7. For Kiev, Lviv, Basic, Slonim studios: All backdrops are free to use as backgrounds only. Fee $20 per seamless pull/color. Seamless pull is pulling the paper all the way under your feet where you step on it. Please add this during your booking at the add-ons sections if you need to pull the paper under your feet. Please do not cut paper backdrops yourself — fee $20.
8. If you want to use any add-ons, please add them when you make the reservation, so we have time to bring all the extra equipment to your space.
9. Please, do not stand on the furniture/bedlinen with your shoes on. Fee $100.
10. CYC walls in Belarus, Minsk and Lida studios are not painted fresh every time. Please, let us know in advance if you need a fresh coat of paint. Painting the CYC wall white fee is $100.
11. NO SMOKING, vaporizers, smoke/fog machine in the building. Penalty Fee $500!
12. NO guns, alcohol, drugs, smoking on the premises. Penalty Fee $500!
13. NO confetti, glitter, feathers, faux moss, petals, smashed cake, paint splashes, smashed glass allowed. Penalty Fee $200
14. Do not place heavy furniture (dinner table, sofas, etc.) on the CYC wall. Penalty Fee $200
15. Do not spill water, liquids, glue, paint, tape on the CYC wall surface. Penalty fee $200
16. Do not stand on the CYC wall corner. Penalty Fee $200
17. NO pointy heels on the CYC wall. Penalty Fee $200
18. Please, make sure to close the door tight, leave the trigger and fob for the space and not to take them with you by mistake. Fee for a lost fob $100.
19. Please note: you will not be able to record clear sound in our studios. The spaces are not soundproof, it’s loft buildings, there might be some noise from the street and from the neighbors.
20. For the late night bookings (starting 8pm) we kindly ask you to send us $200 Security Deposit. It is refundable in the next 1-2 days after your shoot (if everything is alright in the studio, no damage/rules violation occurred during the booking).